The Ordering Process
1) Add desired items to your "cart".
2) Checkout - During checkout you will be asked to create an account. (see example below)
We currently offer online payments through Pay Pal. There will be a link during checkout directing you to Pay Pal where you can securely input your credit card information to complete the checkout process.
Once complete you will be redirected back to our site to your receipt page which you can print. You will also receive a receipt at the email address you used during sign-up.
Most items will be shipped via USPS (Priority Mail or Parcel Post) or UPS depending on weight. Options for both of these are available during checkout and you can choose the shipping option you prefer.
Most orders are processed within 24 hours after payment has been confirmed, but please note we have a 72 hour handling policy. Once the order has shipped you will receive a shipment notification from our system which will contain a tracking number.
Any shipments outside of the continental US, or to APO/FPO Boxes will require approval from firstname.lastname@example.org.
All returns must have an RMA# before returning. You can obtain an RMA# by contacting email@example.com . Please leave a brief description as to why merchandise is being returned. All returns will be assessed and inspected upon arrival and should have all parts/pieces and be in the original packaging or refund will be denied.
Please note that we will only refund shipping costs if the return is a result of our error. All other returns will be at the expense of the buyer.
NO OPENED BOXES OF BAGS/ROLLS ACCEPTED. FDA REGULATIONS